PRIVACY POLICY

1. General Information

We take the protection of your personal data very seriously. This Privacy Policy explains what personal data we collect, how we process it, and what rights you have under the General Data Protection Regulation (GDPR).

Controller of data processing:

Gottwich
Owner: Roman Gottwich
Pappelallee 16
22089 Hamburg
Germany
E-mail: info@farmavita-online.de
Phone: +49 176 24790960

2. Hosting (Wix)

This website is hosted on Wix.com Ltd., Nemal St. 40, 6350671 Tel Aviv, Israel.

Wix processes personal data based on GDPR and a Data Processing Agreement (DPA).
Data may be stored on servers in the EU, the USA, and Israel. Israel is officially recognized by the EU as a country with adequate data protection standards.

For more information: https://de.wix.com/about/privacy

3. Collection and Processing of Personal Data

We collect and process the following categories of data:

a) When visiting our website

Automatically collected:

– IP address
– Browser type and version
– Date and time of access
– Referrer URL
– Device and operating system details
– Technical access logs

Legal basis: Art. 6(1)(f) GDPR (legitimate interest in stable and secure website operation).

b) When submitting a contact form

Collected data:

– Name
– E-mail address
– Phone number (optional)
– Message content

Legal basis:
Art. 6(1)(b) GDPR (pre-contractual steps) or Art. 6(1)(f) GDPR.

c) When placing an order

Collected data:

– First and last name
– Billing and shipping address
– E-mail address
– Phone number
– Order details
– Payment data (processed exclusively by payment providers)

Legal basis: Art. 6(1)(b) GDPR.

4. Payment Providers

Depending on your chosen payment method, the following providers may be used:

– PayPal (Europe)
– Stripe Payments Europe
– Klarna Bank AB
– Wix Payments

We do not have access to your full banking or card details.

5. Cookies

Our website uses cookies for:

– essential technical functions
– functionality
– analytics
– marketing (Meta Pixel)

When visiting the website for the first time, a cookie consent banner appears, allowing you to accept or decline cookies.

6. Google Analytics

This website uses Google Analytics 4 provided by Google Ireland Limited.

Collected data includes:

– page views
– user behavior
– device information
– anonymized IP address
– session duration

Data transfers to the USA may occur based on Standard Contractual Clauses (SCC).

Legal basis: user consent (Art. 6(1)(a) GDPR).

More info: https://policies.google.com/privacy

7. Meta / Facebook Pixel

We use Meta Pixel for user behavior tracking and optimizing advertising campaigns.

Processed data:

– website interactions
– page visits
– product views
– connection to Facebook/Instagram account (if logged in)

Legal basis: consent (Art. 6(1)(a) GDPR).

More information: https://www.facebook.com/privacy/policy

8. Instagram Embedded Content

Our website integrates Instagram posts and Reels.
When loading this content, Meta receives:

– your IP address
– cookie information
– browser and device details

Legal basis: consent (Art. 6(1)(a) GDPR).

9. Data Retention Periods

We store personal data only as long as necessary or as required by law:

– Customer and order data: 10 years
– Contact form submissions: up to 6 months
– Server logs: up to 30 days

10. Transfer of Data to Third Parties

We only share personal data with third parties when necessary:

– Wix (hosting provider)
– Payment service providers
– Delivery services (DHL, DPD)
– Tax authorities or accountants (if applicable)

We do not sell or transfer data beyond these purposes.

11. Your Rights Under GDPR

You have the right to:

– access your data (Art. 15 GDPR)
– correct incorrect data (Art. 16 GDPR)
– delete your data (Art. 17 GDPR)
– restrict processing (Art. 18 GDPR)
– data portability (Art. 20 GDPR)
– object to processing (Art. 21 GDPR)
– withdraw consent at any time (Art. 7(3) GDPR)

To exercise your rights, contact us at:
info@farmavita-online.de

12. Right to Lodge a Complaint

If you believe your data is being processed unlawfully, you may contact:

The Hamburg Commissioner for Data Protection and Freedom of Information
https://datenschutz-hamburg.de

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy in accordance with legal or technical requirements.